KEEPING Durham, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Durham community without sacrificing the highest standards. You will enjoy working with a local Durham Propane Company that has achieved a reputation unsurpassed in the industry.
Propane
5.0/5.0
Very pleasant and courteous and you can really tell they want to take care of their customers!
It went very well. That price was okay it included a full tank of gas, and their price for that was very reasonable. So they will be my future supplier and dropped my old supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers. Anonymous
5.0/5.0
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
5.0/5.0
All expectations met and exceeded.
All expectations met and exceeded. Great to deal with!!
5.0/5.0
I love these folks!
Always good pricing, prompt and professional.
5.0/5.0
Great to work with!
These guys are knowledgeable about their business, but they are also really nice people. A winning combination!
5.0/5.0
Do yourself a favor and look into making the change to CPP now!
We were Amerigas customers for the last 20 years. Always just paid the bill when it came in and never really paid attention to the charges. They raised my budget amount from 300.00 a month to 414.00 a month and refused to lower it. I threw it out there on Facebook "propane providers in the Hebron area" and my friend Rachel Rasimas said CPP . one phone call to them and I learned that they had been charging us almost 5.00 per gallon when propane was at an all time low! I made the switch and my budget amount went from 414.00 to 160.00!!!!!! Do yourself a favor and look into making the change to CPP now! You will not be sorry!
5.0/5.0
Awesome Service!
Awesome service! Imagine having a newly remodeled and purchased house and having your CO alarm going off. After the fire department cleared the house, we checked the furnace for who maintains it and there was nothing. We called CT Propane because they provide our gas and they were willing to send someone out, but warned us of the OT charges they'd have to charge. They sent someone out the next day and identified the problem. They knew the furnace was new and would be under warranty and recommended we contact the person who did the work. We were lucky and got his number from the real estate company and they knew him! They worked with him to get the furnace fixed and all under warranty...even their labor!
5.0/5.0
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
5.0/5.0
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
5.0/5.0
A good all around experience.
We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected.
5.0/5.0
Thanks guys :)!
The customer service department at CPP is great! Always friendly, helpful, and they go the extra mile to find out answers and offer information!
5.0/5.0
As before, did a great job!
I just want to let you know the your service man (Ryan) was here to service our furnace and as before did a great job. But I would also like to say that Ryan is not only a good worker, for a young man he is very polite and has respect when he talks with people, and that isn't seen very often these days. Again this is why I enjoy Connecticut Propane & Petroleum and hope to be there customer for many years to come, hope you have a great day and a better weekend. And again Ryan is a great young man. John, Sue & Molly
5.0/5.0
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
5.0/5.0
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
5.0/5.0
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
5.0/5.0
Can't say enough good things about the CPP team and would highly recommend them to anyone
We recently used CPP to install a propane tank and gas fireplace that we bought from another distributor. We were so pleased with everyone we dealt with including Cindy and Danielle in the office and Ryan who did the installation. They were all extremely polite, professional and a pleasure to work with. We had a little issue with fireplace not working a couple weeks after the installation. CPP sent out Ryan the next morning. Turns out it was a simple issue with the batteries that came with the unit. To my surprise, CPP did not charge us for the service visit, when they certainly could have.
5.0/5.0
Really happy with the service!
Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered.
5.0/5.0
Connecticut Propane hooked us up!
Moved to Coventry a while ago and have propane for fireplace, hot water heater and stove. Loving the benefits of propane. Last Year our propane bill was $350.00 for the whole year. It kept our house warm and cozy. Cindy was kind enough to set up our installation for all our propane needs. She worked with us until everything was complete. Prices are also a good consideration when we picked this company. We are very happy to do business with this outstanding company.
5.0/5.0
The Best Customer Service
Never had any better customer service from anywhere!!
5.0/5.0
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
BECOME A CUSTOMER
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Durham, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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