KEEPING Hartford, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Hartford community without sacrificing the highest standards. You will enjoy working with a local Hartford Propane Company that has achieved a reputation unsurpassed in the industry.
Propane
5.0/5.0
He inspired confidence in us!
We had a service technician come out to service our fire place for the winter. He was a very young man, we were a bit worried at how young he was. His name is Brian. He was polite, very thorough, cleaned everything, changed the batteries, cleaned up after himself and really took pride in his work. Everything works well. He was able to answer all my questions, really seemed to know what he was doing and did it very well. Very polite and very competent., he inspired confidence in us. Thank you Brian and Ct Propane, love working with you
5.0/5.0
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
5.0/5.0
Very satisfied with CPP
Best price for delivered propane I found, after calling around. I really like that if you use double the capacity of your rental tank in a year, they will waive the tank rental fee the following year. The service guys did nice work hooking a grill to the house line and Theresa has been very helpful with the billing.
5.0/5.0
As before, did a great job!
I just want to let you know the your service man (Ryan) was here to service our furnace and as before did a great job. But I would also like to say that Ryan is not only a good worker, for a young man he is very polite and has respect when he talks with people, and that isn't seen very often these days. Again this is why I enjoy Connecticut Propane & Petroleum and hope to be there customer for many years to come, hope you have a great day and a better weekend. And again Ryan is a great young man. John, Sue & Molly
5.0/5.0
I love these folks!
Always good pricing, prompt and professional.
5.0/5.0
Awesome!
These guys know their stuff when dealing with Furnaces CT
5.0/5.0
Awesome Service!
Awesome service! Imagine having a newly remodeled and purchased house and having your CO alarm going off. After the fire department cleared the house, we checked the furnace for who maintains it and there was nothing. We called CT Propane because they provide our gas and they were willing to send someone out, but warned us of the OT charges they'd have to charge. They sent someone out the next day and identified the problem. They knew the furnace was new and would be under warranty and recommended we contact the person who did the work. We were lucky and got his number from the real estate company and they knew him! They worked with him to get the furnace fixed and all under warranty...even their labor!
5.0/5.0
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
5.0/5.0
Great Service
I just converted to CPP from another vendor that I used for many years. From my first call to the installation, the service and communication was excellent. Folks involved were Susan Ryan, Zack and Theresa. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!
5.0/5.0
All expectations met and exceeded.
All expectations met and exceeded. Great to deal with!!
5.0/5.0
CPP is the real deal!
There are a lot of propane suppliers saying they provide the best service at competitive prices but CP&P is the real deal. They don't give you the run around when asking for current pricing and they are quick to deliver. If you've dealt with propane suppliers very long, CP&P is a welcome change. The family owned persona definitely comes through when you're dealing with them on the phone. You're not just an account number. Here's hoping they remain family owned for many years to come. They're a dying breed in today's market.
5.0/5.0
The Best Company In Town
Many companies say they are the best , have reasonable prices and great service but Billy and CPP is the real deal. Great service, great prices and very knowledgeable staff.
5.0/5.0
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
5.0/5.0
Long time customer
I have been a customer of (CPP) Connecticut Propane & Petroleum for a few years now, and find they are very easy and pleasant to deal with. If I have a problem or think I have a problem they are fast to fix it. The Propane Company I had before I drop them was only interested in taking may money and you couldn’t talk to them. But sense I have been with CPP it’s completely different, I call the office and talk with the Ladies and they are always a pleasure to talk with, and fast to talk care of my problem. Not only do a get my Propane gas from them, but I have had the Clean my Furnace and Gas Fire Place. I just hand them hook up there gas to my new generic generator and they where great and the Town inspector pass everything and said great job. Also I had a problem with my furnace fan would shut off, I called the Ladies at CPP and they had a man come out and fixed the problem and he also cleaned my furnace again which had a lot of dead bees. And every one of the Servicemen that has come out has alway been so polite and take time to explain to me what they have done and what I should do. I would Recommend Connecticut Propane & Petroleum to and of my friends, which I have and they are all please. I live in a development that I would say there are close to 200 places and I would say that about 125 have switched over to CPP.
John D. Shane
Vernon, Ct. 06066.
5.0/5.0
superb service
Called before they arrived. Were exceptionally proficient. Fixed vent causing noise in bedroom.
5.0/5.0
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
5.0/5.0
Great Communication
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
5.0/5.0
Excellent Service
By phone and in person their customer service is unbeatable ! Pair that with their low prices and you can't go wrong!!
5.0/5.0
He solved the issue and went above and beyond for us!
We recently purchased our home in Marlborough, CT and 2 weeks in on a 90 degree day or AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues and become a permanent customer. Thank you for everything!!!
5.0/5.0
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
BECOME A CUSTOMER
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Hartford, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
Please download and complete our credit application and then fax it to us. Someone from our office will contact you.