KEEPING New Britain, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the New Britain community without sacrificing the highest standards. You will enjoy working with a local New Britain Propane Company that has achieved a reputation unsurpassed in the industry.
He solved the issue and went above and beyond for us!
We recently purchased our home in Marlborough, CT and 2 weeks in on a 90 degree day or AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues and become a permanent customer. Thank you for everything!!!
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
Thanks for fitting me in!
This is an awesome company. I needed tanks installed and set up for a closing and this company worked hard to fit me in and get the job done on time. Staff was courteous, knowledgeable, and on time. It was a pleasure doing business with them.
A good all around experience.
We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected.
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Thanks to Cindy, and the whole CP team too.
We use propane to power our backup generator. The tank had settled a little and was leaning. Ryan and Kevin came out and promptly leveled the tank and repaired a tubing clamp that had pulled loose. Prompt, courteous, and professional... very happy.
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
He inspired confidence in us!
We had a service technician come out to service our fire place for the winter. He was a very young man, we were a bit worried at how young he was. His name is Brian. He was polite, very thorough, cleaned everything, changed the batteries, cleaned up after himself and really took pride in his work. Everything works well. He was able to answer all my questions, really seemed to know what he was doing and did it very well. Very polite and very competent., he inspired confidence in us. Thank you Brian and Ct Propane, love working with you
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
Can't say enough good things about the CPP team and would highly recommend them to anyone
We recently used CPP to install a propane tank and gas fireplace that we bought from another distributor. We were so pleased with everyone we dealt with including Cindy and Danielle in the office and Ryan who did the installation. They were all extremely polite, professional and a pleasure to work with. We had a little issue with fireplace not working a couple weeks after the installation. CPP sent out Ryan the next morning. Turns out it was a simple issue with the batteries that came with the unit. To my surprise, CPP did not charge us for the service visit, when they certainly could have.
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Very pleasant and courteous and you can really tell they want to take care of their customers!
It went very well. That price was okay it included a full tank of gas, and their price for that was very reasonable. So they will be my future supplier and dropped my old supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers. Anonymous
Best Service & Lowest Prices
The staff is friendly and knowledgeable all i can say is they are the best, just give them a call
Awesome service! Imagine having a newly remodeled and purchased house and having your CO alarm going off. After the fire department cleared the house, we checked the furnace for who maintains it and there was nothing. We called CT Propane because they provide our gas and they were willing to send someone out, but warned us of the OT charges they'd have to charge. They sent someone out the next day and identified the problem. They knew the furnace was new and would be under warranty and recommended we contact the person who did the work. We were lucky and got his number from the real estate company and they knew him! They worked with him to get the furnace fixed and all under warranty...even their labor!
Do yourself a favor and look into making the change to CPP now!
We were Amerigas customers for the last 20 years. Always just paid the bill when it came in and never really paid attention to the charges. They raised my budget amount from 300.00 a month to 414.00 a month and refused to lower it. I threw it out there on Facebook "propane providers in the Hebron area" and my friend Rachel Rasimas said CPP . one phone call to them and I learned that they had been charging us almost 5.00 per gallon when propane was at an all time low! I made the switch and my budget amount went from 414.00 to 160.00!!!!!! Do yourself a favor and look into making the change to CPP now! You will not be sorry!
Very satisfied with CPP
Best price for delivered propane I found, after calling around. I really like that if you use double the capacity of your rental tank in a year, they will waive the tank rental fee the following year. The service guys did nice work hooking a grill to the house line and Theresa has been very helpful with the billing.
I recently switched from another propane supplier and from this initial experience I can absolutely say that I am glad that I did.
CPP performed some installation work for new propane tanks and associated piping at my home. I wanted to let CPP know how satisfied I was with Patrick and Zak the two young men that performed the work. Both were extremely courteous and professional. They discussed the work they would do prior to beginning and allowed me to make any adjustments that I wanted. They took the time to answered my questions and explain exactly what they were doing. The work they did was and looked professional and they left my home in the same clean and neat fashion as when they arrived.
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
The Best Company In Town
Many companies say they are the best , have reasonable prices and great service but Billy and CPP is the real deal. Great service, great prices and very knowledgeable staff.
Connecticut Propane is a family owned and operated, full service heating and cooling company serving New Britain, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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