KEEPING New Britain, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the New Britain community without sacrificing the highest standards. You will enjoy working with a local New Britain Propane Company that has achieved a reputation unsurpassed in the industry.
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Can't say enough good things about the CPP team and would highly recommend them to anyone
We recently used CPP to install a propane tank and gas fireplace that we bought from another distributor. We were so pleased with everyone we dealt with including Cindy and Danielle in the office and Ryan who did the installation. They were all extremely polite, professional and a pleasure to work with. We had a little issue with fireplace not working a couple weeks after the installation. CPP sent out Ryan the next morning. Turns out it was a simple issue with the batteries that came with the unit. To my surprise, CPP did not charge us for the service visit, when they certainly could have.
Great to work with!
These guys are knowledgeable about their business, but they are also really nice people. A winning combination!
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
CURTIOUS PRO DRIVERS..GOOD PEOPLE!!
FAST ONTIME DELIVERY..ANSWERS ANY QUESTIONS YOU HAVE..THANKS GUYS AN GALS!!
Thanks guys :)!
The customer service department at CPP is great! Always friendly, helpful, and they go the extra mile to find out answers and offer information!
By phone and in person their customer service is unbeatable ! Pair that with their low prices and you can't go wrong!!
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
All expectations met and exceeded.
All expectations met and exceeded. Great to deal with!!
Awesome service! Imagine having a newly remodeled and purchased house and having your CO alarm going off. After the fire department cleared the house, we checked the furnace for who maintains it and there was nothing. We called CT Propane because they provide our gas and they were willing to send someone out, but warned us of the OT charges they'd have to charge. They sent someone out the next day and identified the problem. They knew the furnace was new and would be under warranty and recommended we contact the person who did the work. We were lucky and got his number from the real estate company and they knew him! They worked with him to get the furnace fixed and all under warranty...even their labor!
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
I recently switched from another propane supplier and from this initial experience I can absolutely say that I am glad that I did.
CPP performed some installation work for new propane tanks and associated piping at my home. I wanted to let CPP know how satisfied I was with Patrick and Zak the two young men that performed the work. Both were extremely courteous and professional. They discussed the work they would do prior to beginning and allowed me to make any adjustments that I wanted. They took the time to answered my questions and explain exactly what they were doing. The work they did was and looked professional and they left my home in the same clean and neat fashion as when they arrived.
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
Really happy with the service!
Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered.
CPP is the real deal!
There are a lot of propane suppliers saying they provide the best service at competitive prices but CP&P is the real deal. They don't give you the run around when asking for current pricing and they are quick to deliver. If you've dealt with propane suppliers very long, CP&P is a welcome change. The family owned persona definitely comes through when you're dealing with them on the phone. You're not just an account number. Here's hoping they remain family owned for many years to come. They're a dying breed in today's market.
The Best Company In Town
Many companies say they are the best , have reasonable prices and great service but Billy and CPP is the real deal. Great service, great prices and very knowledgeable staff.
Fast & knowledgeable
CPP was fast and knowledgeable when installing our propane lines last year. Their deliveries are always on time and their staff has been nothing short of amazing fielding questions or concerns when I call.
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
I am thrilled with my experience with this company.
A very professional, competent technician from CT Propane repaired my gas fireplace log and instructed me how to use and manage it.
Connecticut Propane is a family owned and operated, full service heating and cooling company serving New Britain, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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