KEEPING Norfolk, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Norfolk community without sacrificing the highest standards. You will enjoy working with a local Norfolk Propane Company that has achieved a reputation unsurpassed in the industry.
I just converted to CPP from another vendor that I used for many years. From my first call to the installation, the service and communication was excellent. Folks involved were Susan Ryan, Zack and Theresa. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!
Honest Straight Forward Company
Thank you Connecticut propane and petroleum
Very pleasant and courteous and you can really tell they want to take care of their customers!
It went very well. That price was okay it included a full tank of gas, and their price for that was very reasonable. So they will be my future supplier and dropped my old supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers. Anonymous
CURTIOUS PRO DRIVERS..GOOD PEOPLE!!
FAST ONTIME DELIVERY..ANSWERS ANY QUESTIONS YOU HAVE..THANKS GUYS AN GALS!!
They have reasonable prices and great service!!!!
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
First Time My Husband Wrote a Check for Propane With a Smile!!
The service is AWESOME.....from calling to ASK US what time was good for them to be here, to the friendly and knowledgeable install. Total full service & we would recommend to anyone! Prices were more reasonable than if we went to fill our own tanks!
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
He solved the issue and went above and beyond for us!
We recently purchased our home in Marlborough, CT and 2 weeks in on a 90 degree day or AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues and become a permanent customer. Thank you for everything!!!
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
Connecticut Propane hooked us up!
Moved to Coventry a while ago and have propane for fireplace, hot water heater and stove. Loving the benefits of propane. Last Year our propane bill was $350.00 for the whole year. It kept our house warm and cozy. Cindy was kind enough to set up our installation for all our propane needs. She worked with us until everything was complete. Prices are also a good consideration when we picked this company. We are very happy to do business with this outstanding company.
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
Would highly recommend.
Took great care of me!! Locked in a great price.
Huge Monthly Savings
We were with Amerigas for years and we found out that they were gouging all that time!!! Don't let the fear of having to go through all the hassle of looking for and changing to a new company scare you. CPP with one phone call is saving us almost 400.00 a month (yes a MONTH). They handled all the details, contacted Amerigas for us and scheduled the swap of our old 500 Gallon tank and the replacement with their tank.
Can't say enough good about them and would scream their names from the rooftops (if I could get up there)! Do yourself a favor and call them TODAY!
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
Called before they arrived. Were exceptionally proficient. Fixed vent causing noise in bedroom.
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Very satisfied with CPP
Best price for delivered propane I found, after calling around. I really like that if you use double the capacity of your rental tank in a year, they will waive the tank rental fee the following year. The service guys did nice work hooking a grill to the house line and Theresa has been very helpful with the billing.
Thanks to Cindy, and the whole CP team too.
We use propane to power our backup generator. The tank had settled a little and was leaning. Ryan and Kevin came out and promptly leveled the tank and repaired a tubing clamp that had pulled loose. Prompt, courteous, and professional... very happy.
So happy with the switch!
We've been customers of CPP for a little over 2 years, having switched when our old company was bought out by a larger group, and they became unreliable. CPP Is anything but!
We had a flawless transition - CPP came on time and delivered a new tank, installed new valves and lines, at a cost exactly as shared up front.
Deliveries have also been excellent - well timed and we never run out. CPP was careful to take note of what we run off gas to appropriately estimate our usage. Calls to the office are answered promptly and the staff is personable and caring.
Two weeks ago, we had a CPP technician out to clean our gas fireplace. We knew the window during which he would come. Brian called 15 minutes before arrival and was prompt. He was extremely thorough, and pointing out things to us that we didn't know about the system and how to run it more efficiently. Last, he cleaned up and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged.
Needless to say, we're very happy customers of CPP and glad we switched.
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Norfolk, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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