KEEPING Old Saybrook, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Old Saybrook community without sacrificing the highest standards. You will enjoy working with a local Old Saybrook Propane Company that has achieved a reputation unsurpassed in the industry.

Propane
5 Star Company
Connecticut Propane is a 5-Star Company!
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
Awesome!
These guys know their stuff when dealing with Furnaces CT
Thanks for fitting me in!
This is an awesome company. I needed tanks installed and set up for a closing and this company worked hard to fit me in and get the job done on time. Staff was courteous, knowledgeable, and on time. It was a pleasure doing business with them.
Very pleasant and courteous and you can really tell they want to take care of their customers!
It went very well. That price was okay it included a full tank of gas, and their price for that was very reasonable. So they will be my future supplier and dropped my old supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers. Anonymous
Excellent service!
These guys are easy and great to work with!
I recently switched from another propane supplier and from this initial experience I can absolutely say that I am glad that I did.
CPP performed some installation work for new propane tanks and associated piping at my home. I wanted to let CPP know how satisfied I was with Patrick and Zak the two young men that performed the work. Both were extremely courteous and professional. They discussed the work they would do prior to beginning and allowed me to make any adjustments that I wanted. They took the time to answered my questions and explain exactly what they were doing. The work they did was and looked professional and they left my home in the same clean and neat fashion as when they arrived.
All expectations met and exceeded.
All expectations met and exceeded. Great to deal with!!
superb service
Called before they arrived. Were exceptionally proficient. Fixed vent causing noise in bedroom.
First Time My Husband Wrote a Check for Propane With a Smile!!
The service is AWESOME.....from calling to ASK US what time was good for them to be here, to the friendly and knowledgeable install. Total full service & we would recommend to anyone! Prices were more reasonable than if we went to fill our own tanks!
Prompt Deliveries!
Helped me troubleshoot an issue with Furnaces CT over the phone. Prices are the best! Their customer service is great!
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
Thanks guys :)!
The customer service department at CPP is great! Always friendly, helpful, and they go the extra mile to find out answers and offer information!
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
So happy with the switch!
We've been customers of CPP for a little over 2 years, having switched when our old company was bought out by a larger group, and they became unreliable. CPP Is anything but!
We had a flawless transition - CPP came on time and delivered a new tank, installed new valves and lines, at a cost exactly as shared up front.
Deliveries have also been excellent - well timed and we never run out. CPP was careful to take note of what we run off gas to appropriately estimate our usage. Calls to the office are answered promptly and the staff is personable and caring.
Two weeks ago, we had a CPP technician out to clean our gas fireplace. We knew the window during which he would come. Brian called 15 minutes before arrival and was prompt. He was extremely thorough, and pointing out things to us that we didn't know about the system and how to run it more efficiently. Last, he cleaned up and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged.
Needless to say, we're very happy customers of CPP and glad we switched.
Would highly recommend.
Took great care of me!! Locked in a great price.
BECOME A CUSTOMER
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Old Saybrook, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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