KEEPING Suffield, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Suffield community without sacrificing the highest standards. You will enjoy working with a local Suffield Propane Company that has achieved a reputation unsurpassed in the industry.

Propane
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Long time customer
I have been a customer of (CPP) Connecticut Propane & Petroleum for a few years now, and find they are very easy and pleasant to deal with. If I have a problem or think I have a problem they are fast to fix it. The Propane Company I had before I drop them was only interested in taking may money and you couldn’t talk to them. But sense I have been with CPP it’s completely different, I call the office and talk with the Ladies and they are always a pleasure to talk with, and fast to talk care of my problem. Not only do a get my Propane gas from them, but I have had the Clean my Furnace and Gas Fire Place. I just hand them hook up there gas to my new generic generator and they where great and the Town inspector pass everything and said great job. Also I had a problem with my furnace fan would shut off, I called the Ladies at CPP and they had a man come out and fixed the problem and he also cleaned my furnace again which had a lot of dead bees. And every one of the Servicemen that has come out has alway been so polite and take time to explain to me what they have done and what I should do. I would Recommend Connecticut Propane & Petroleum to and of my friends, which I have and they are all please. I live in a development that I would say there are close to 200 places and I would say that about 125 have switched over to CPP.
John D. Shane
Vernon, Ct. 06066.
As before, did a great job!
I just want to let you know the your service man (Ryan) was here to service our furnace and as before did a great job. But I would also like to say that Ryan is not only a good worker, for a young man he is very polite and has respect when he talks with people, and that isn't seen very often these days. Again this is why I enjoy Connecticut Propane & Petroleum and hope to be there customer for many years to come, hope you have a great day and a better weekend. And again Ryan is a great young man. John, Sue & Molly
Would highly recommend.
Took great care of me!! Locked in a great price.
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
Great Choice
After calling a few different propane companies, we decided to go with CPP. Their rates were upfront and costs reasonable, especially compared to some of their competition. Bill completed the final hookup of our grill and stove today and did a great job despite the weather. We will definitely be recommending CPP to our friends.
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
Great Communication
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
Huge Monthly Savings
We were with Amerigas for years and we found out that they were gouging all that time!!! Don't let the fear of having to go through all the hassle of looking for and changing to a new company scare you. CPP with one phone call is saving us almost 400.00 a month (yes a MONTH). They handled all the details, contacted Amerigas for us and scheduled the swap of our old 500 Gallon tank and the replacement with their tank.
Can't say enough good about them and would scream their names from the rooftops (if I could get up there)! Do yourself a favor and call them TODAY!
The Best Customer Service
Never had any better customer service from anywhere!!
Very satisfied with CPP
Best price for delivered propane I found, after calling around. I really like that if you use double the capacity of your rental tank in a year, they will waive the tank rental fee the following year. The service guys did nice work hooking a grill to the house line and Theresa has been very helpful with the billing.
He solved the issue and went above and beyond for us!
We recently purchased our home in Marlborough, CT and 2 weeks in on a 90 degree day or AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues and become a permanent customer. Thank you for everything!!!
Prompt Deliveries!
Helped me troubleshoot an issue with Furnaces CT over the phone. Prices are the best! Their customer service is great!
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
5 Star Company
Connecticut Propane is a 5-Star Company!
Needed heat.
Spoke with others about propane delivery and services and was not impressed. Called Connecticut Propane and spoke with Danny (Danielle).immediately felt a sense of warmth. Personally and physically. I believe they will be installing new propane tank and gas delivery. Very pleased and hopeful.
BECOME A CUSTOMER
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Suffield, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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