KEEPING Thompson, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Thompson community without sacrificing the highest standards. You will enjoy working with a local Thompson Propane Company that has achieved a reputation unsurpassed in the industry.

Propane
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
Honest Straight Forward Company
Thank you Connecticut propane and petroleum
The Best Customer Service
Never had any better customer service from anywhere!!
Great Service
I just converted to CPP from another vendor that I used for many years. From my first call to the installation, the service and communication was excellent. Folks involved were Susan Ryan, Zack and Theresa. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
Thanks to Cindy, and the whole CP team too.
We use propane to power our backup generator. The tank had settled a little and was leaning. Ryan and Kevin came out and promptly leveled the tank and repaired a tubing clamp that had pulled loose. Prompt, courteous, and professional... very happy.
Thanks guys!
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Great to work with!
These guys are knowledgeable about their business, but they are also really nice people. A winning combination!
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
Connecticut Propane hooked us up!
Moved to Coventry a while ago and have propane for fireplace, hot water heater and stove. Loving the benefits of propane. Last Year our propane bill was $350.00 for the whole year. It kept our house warm and cozy. Cindy was kind enough to set up our installation for all our propane needs. She worked with us until everything was complete. Prices are also a good consideration when we picked this company. We are very happy to do business with this outstanding company.
Fast & knowledgeable
CPP was fast and knowledgeable when installing our propane lines last year. Their deliveries are always on time and their staff has been nothing short of amazing fielding questions or concerns when I call.
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
I love these folks!
Always good pricing, prompt and professional.
As before, did a great job!
I just want to let you know the your service man (Ryan) was here to service our furnace and as before did a great job. But I would also like to say that Ryan is not only a good worker, for a young man he is very polite and has respect when he talks with people, and that isn't seen very often these days. Again this is why I enjoy Connecticut Propane & Petroleum and hope to be there customer for many years to come, hope you have a great day and a better weekend. And again Ryan is a great young man. John, Sue & Molly
Service call
No heat today I called they were there in less than 2 hours had the problem solved quickly the service kid was very polite and courtesy.
superb service
Called before they arrived. Were exceptionally proficient. Fixed vent causing noise in bedroom.
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
BECOME A CUSTOMER
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Thompson, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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