KEEPING Torrington, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Torrington community without sacrificing the highest standards. You will enjoy working with a local Torrington Propane Company that has achieved a reputation unsurpassed in the industry.
Very polite and very competent., he inspired confidence in us.
We had a service technician come out to service our fire place for the winter. He was a very young man, we were a bit worried at how young he was. His name is Brian. He was polite, very thorough, cleaned everything, changed the batteries, cleaned up after himself and really took pride in his work. Everything works well. He was able to answer all my questions, really seemed to know what he was doing and did it very well. Very polite and very competent., he inspired confidence in us. Thank you Brian and Ct Propane, love working with you
Best Service & Lowest Prices
The staff is friendly and knowledgeable all i can say is they are the best, just give them a call
Really happy with the service!
Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered.
5 Star Company
Connecticut Propane is a 5-Star Company!
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
Honest Straight Forward Company
Thank you Connecticut propane and petroleum
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
Thanks to Cindy, and the whole CP team too.
We use propane to power our backup generator. The tank had settled a little and was leaning. Ryan and Kevin came out and promptly leveled the tank and repaired a tubing clamp that had pulled loose. Prompt, courteous, and professional... very happy.
These guys are easy and great to work with!
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
CURTIOUS PRO DRIVERS..GOOD PEOPLE!!
FAST ONTIME DELIVERY..ANSWERS ANY QUESTIONS YOU HAVE..THANKS GUYS AN GALS!!
Awesome service! Imagine having a newly remodeled and purchased house and having your CO alarm going off. After the fire department cleared the house, we checked the furnace for who maintains it and there was nothing. We called CT Propane because they provide our gas and they were willing to send someone out, but warned us of the OT charges they'd have to charge. They sent someone out the next day and identified the problem. They knew the furnace was new and would be under warranty and recommended we contact the person who did the work. We were lucky and got his number from the real estate company and they knew him! They worked with him to get the furnace fixed and all under warranty...even their labor!
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
No heat today I called they were there in less than 2 hours had the problem solved quickly the service kid was very polite and courtesy.
The Best Customer Service
Never had any better customer service from anywhere!!
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Torrington, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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