KEEPING Waterbury, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Waterbury community without sacrificing the highest standards. You will enjoy working with a local Waterbury Propane Company that has achieved a reputation unsurpassed in the industry.

Propane
Very pleasant and courteous and you can really tell they want to take care of their customers!
It went very well. That price was okay it included a full tank of gas, and their price for that was very reasonable. So they will be my future supplier and dropped my old supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers. Anonymous
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Awesome!
These guys know their stuff when dealing with Furnaces CT
Great Communication
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
Above and Beyond Service
Spectacular service! Ryan is a knowledgeable, customer service focused gentleman and the CPP staff responsive and friendly!
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
Best Service & Lowest Prices
The staff is friendly and knowledgeable all i can say is they are the best, just give them a call
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
Best Propane Company around!
Best Propane Company around. Great pricing, service. Call and you will not be disappointed!
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Low Prices
They have reasonable prices and great service!!!!
Great Service
I just converted to CPP from another vendor that I used for many years. From my first call to the installation, the service and communication was excellent. Folks involved were Susan Ryan, Zack and Theresa. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!
A good all around experience.
We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected.
All expectations met and exceeded.
All expectations met and exceeded. Great to deal with!!
So happy with the switch!
We've been customers of CPP for a little over 2 years, having switched when our old company was bought out by a larger group, and they became unreliable. CPP Is anything but!
We had a flawless transition - CPP came on time and delivered a new tank, installed new valves and lines, at a cost exactly as shared up front.
Deliveries have also been excellent - well timed and we never run out. CPP was careful to take note of what we run off gas to appropriately estimate our usage. Calls to the office are answered promptly and the staff is personable and caring.
Two weeks ago, we had a CPP technician out to clean our gas fireplace. We knew the window during which he would come. Brian called 15 minutes before arrival and was prompt. He was extremely thorough, and pointing out things to us that we didn't know about the system and how to run it more efficiently. Last, he cleaned up and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged.
Needless to say, we're very happy customers of CPP and glad we switched.
Prompt Deliveries!
Helped me troubleshoot an issue with Furnaces CT over the phone. Prices are the best! Their customer service is great!
Thanks guys!
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
First Time My Husband Wrote a Check for Propane With a Smile!!
The service is AWESOME.....from calling to ASK US what time was good for them to be here, to the friendly and knowledgeable install. Total full service & we would recommend to anyone! Prices were more reasonable than if we went to fill our own tanks!
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
BECOME A CUSTOMER
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Waterbury, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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