KEEPING Waterford, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Waterford community without sacrificing the highest standards. You will enjoy working with a local Waterford Propane Company that has achieved a reputation unsurpassed in the industry.
I just converted to CPP from another vendor that I used for many years. From my first call to the installation, the service and communication was excellent. Folks involved were Susan Ryan, Zack and Theresa. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!
A good all around experience.
We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected.
Long time customer
I have been a customer of (CPP) Connecticut Propane & Petroleum for a few years now, and find they are very easy and pleasant to deal with. If I have a problem or think I have a problem they are fast to fix it. The Propane Company I had before I drop them was only interested in taking may money and you couldn’t talk to them. But sense I have been with CPP it’s completely different, I call the office and talk with the Ladies and they are always a pleasure to talk with, and fast to talk care of my problem. Not only do a get my Propane gas from them, but I have had the Clean my Furnace and Gas Fire Place. I just hand them hook up there gas to my new generic generator and they where great and the Town inspector pass everything and said great job. Also I had a problem with my furnace fan would shut off, I called the Ladies at CPP and they had a man come out and fixed the problem and he also cleaned my furnace again which had a lot of dead bees. And every one of the Servicemen that has come out has alway been so polite and take time to explain to me what they have done and what I should do. I would Recommend Connecticut Propane & Petroleum to and of my friends, which I have and they are all please. I live in a development that I would say there are close to 200 places and I would say that about 125 have switched over to CPP.
John D. Shane
Vernon, Ct. 06066.
Called before they arrived. Were exceptionally proficient. Fixed vent causing noise in bedroom.
Helped me troubleshoot an issue with Furnaces CT over the phone. Prices are the best! Their customer service is great!
Above and Beyond Service
Spectacular service! Ryan is a knowledgeable, customer service focused gentleman and the CPP staff responsive and friendly!
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
Really happy with the service!
Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered.
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
The Best Customer Service
Never had any better customer service from anywhere!!
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
No heat today I called they were there in less than 2 hours had the problem solved quickly the service kid was very polite and courtesy.
Would highly recommend.
Took great care of me!! Locked in a great price.
Best Propane Company around!
Best Propane Company around. Great pricing, service. Call and you will not be disappointed!
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Honest Straight Forward Company
Thank you Connecticut propane and petroleum
By phone and in person their customer service is unbeatable ! Pair that with their low prices and you can't go wrong!!
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Waterford, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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