KEEPING Westbrook, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Westbrook community without sacrificing the highest standards. You will enjoy working with a local Westbrook Propane Company that has achieved a reputation unsurpassed in the industry.
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
Fast & knowledgeable
CPP was fast and knowledgeable when installing our propane lines last year. Their deliveries are always on time and their staff has been nothing short of amazing fielding questions or concerns when I call.
We Love Our Small Town Businesses!
CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far...dependable delivery and over all excellent customer service! If you haven't made the switch what are you waiting for?
Very pleasant and courteous and you can really tell they want to take care of their customers!
It went very well. That price was okay it included a full tank of gas, and their price for that was very reasonable. So they will be my future supplier and dropped my old supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers. Anonymous
Long time customer
I have been a customer of (CPP) Connecticut Propane & Petroleum for a few years now, and find they are very easy and pleasant to deal with. If I have a problem or think I have a problem they are fast to fix it. The Propane Company I had before I drop them was only interested in taking may money and you couldn’t talk to them. But sense I have been with CPP it’s completely different, I call the office and talk with the Ladies and they are always a pleasure to talk with, and fast to talk care of my problem. Not only do a get my Propane gas from them, but I have had the Clean my Furnace and Gas Fire Place. I just hand them hook up there gas to my new generic generator and they where great and the Town inspector pass everything and said great job. Also I had a problem with my furnace fan would shut off, I called the Ladies at CPP and they had a man come out and fixed the problem and he also cleaned my furnace again which had a lot of dead bees. And every one of the Servicemen that has come out has alway been so polite and take time to explain to me what they have done and what I should do. I would Recommend Connecticut Propane & Petroleum to and of my friends, which I have and they are all please. I live in a development that I would say there are close to 200 places and I would say that about 125 have switched over to CPP.
John D. Shane
Vernon, Ct. 06066.
As before, did a great job!
I just want to let you know the your service man (Ryan) was here to service our furnace and as before did a great job. But I would also like to say that Ryan is not only a good worker, for a young man he is very polite and has respect when he talks with people, and that isn't seen very often these days. Again this is why I enjoy Connecticut Propane & Petroleum and hope to be there customer for many years to come, hope you have a great day and a better weekend. And again Ryan is a great young man. John, Sue & Molly
First Time My Husband Wrote a Check for Propane With a Smile!!
The service is AWESOME.....from calling to ASK US what time was good for them to be here, to the friendly and knowledgeable install. Total full service & we would recommend to anyone! Prices were more reasonable than if we went to fill our own tanks!
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
I am thrilled with my experience with this company.
A very professional, competent technician from CT Propane repaired my gas fireplace log and instructed me how to use and manage it.
No heat today I called they were there in less than 2 hours had the problem solved quickly the service kid was very polite and courtesy.
So happy with the switch!
We've been customers of CPP for a little over 2 years, having switched when our old company was bought out by a larger group, and they became unreliable. CPP Is anything but!
We had a flawless transition - CPP came on time and delivered a new tank, installed new valves and lines, at a cost exactly as shared up front.
Deliveries have also been excellent - well timed and we never run out. CPP was careful to take note of what we run off gas to appropriately estimate our usage. Calls to the office are answered promptly and the staff is personable and caring.
Two weeks ago, we had a CPP technician out to clean our gas fireplace. We knew the window during which he would come. Brian called 15 minutes before arrival and was prompt. He was extremely thorough, and pointing out things to us that we didn't know about the system and how to run it more efficiently. Last, he cleaned up and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged.
Needless to say, we're very happy customers of CPP and glad we switched.
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Above and Beyond Service
Spectacular service! Ryan is a knowledgeable, customer service focused gentleman and the CPP staff responsive and friendly!
Really happy with the service!
Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered.
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
Best Service & Lowest Prices
The staff is friendly and knowledgeable all i can say is they are the best, just give them a call
These guys are easy and great to work with!
CPP is the real deal!
There are a lot of propane suppliers saying they provide the best service at competitive prices but CP&P is the real deal. They don't give you the run around when asking for current pricing and they are quick to deliver. If you've dealt with propane suppliers very long, CP&P is a welcome change. The family owned persona definitely comes through when you're dealing with them on the phone. You're not just an account number. Here's hoping they remain family owned for many years to come. They're a dying breed in today's market.
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Westbrook, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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