KEEPING Colchester, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Colchester community without sacrificing the highest standards. You will enjoy working with a local Colchester Propane Company that has achieved a reputation unsurpassed in the industry.
These guys know their stuff when dealing with Furnaces CT
I am thrilled with my experience with this company.
A very professional, competent technician from CT Propane repaired my gas fireplace log and instructed me how to use and manage it.
Very satisfied with CPP
Best price for delivered propane I found, after calling around. I really like that if you use double the capacity of your rental tank in a year, they will waive the tank rental fee the following year. The service guys did nice work hooking a grill to the house line and Theresa has been very helpful with the billing.
Another Great Choice
From sales to professional service, it was a pleasure working with these people. Very friendly (which I haven't seen from some other company's) & they knew what they're doing,
No heat today I called they were there in less than 2 hours had the problem solved quickly the service kid was very polite and courtesy.
I just converted to CPP from another vendor that I used for many years. From my first call to the installation, the service and communication was excellent. Folks involved were Susan Ryan, Zack and Theresa. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!
Can't say enough good things about the CPP team and would highly recommend them to anyone
We recently used CPP to install a propane tank and gas fireplace that we bought from another distributor. We were so pleased with everyone we dealt with including Cindy and Danielle in the office and Ryan who did the installation. They were all extremely polite, professional and a pleasure to work with. We had a little issue with fireplace not working a couple weeks after the installation. CPP sent out Ryan the next morning. Turns out it was a simple issue with the batteries that came with the unit. To my surprise, CPP did not charge us for the service visit, when they certainly could have.
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
CPP is the real deal!
There are a lot of propane suppliers saying they provide the best service at competitive prices but CP&P is the real deal. They don't give you the run around when asking for current pricing and they are quick to deliver. If you've dealt with propane suppliers very long, CP&P is a welcome change. The family owned persona definitely comes through when you're dealing with them on the phone. You're not just an account number. Here's hoping they remain family owned for many years to come. They're a dying breed in today's market.
The Best Customer Service
Never had any better customer service from anywhere!!
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
Would highly recommend.
Took great care of me!! Locked in a great price.
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
Above and Beyond Service
Spectacular service! Ryan is a knowledgeable, customer service focused gentleman and the CPP staff responsive and friendly!
Thanks guys :)!
The customer service department at CPP is great! Always friendly, helpful, and they go the extra mile to find out answers and offer information!
They have reasonable prices and great service!!!!
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
He solved the issue and went above and beyond for us!
We recently purchased our home in Marlborough, CT and 2 weeks in on a 90 degree day or AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues and become a permanent customer. Thank you for everything!!!
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Colchester, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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