KEEPING Norwich, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Norwich community without sacrificing the highest standards. You will enjoy working with a local Norwich Propane Company that has achieved a reputation unsurpassed in the industry.
Way to go CPP!
Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% still in the tank. Received notification that a delivery was made yesterday!
OUTSTANDING CUSTOMER SERVICE
Good morning Ms. Faust;
I wanted thank you for all of your efforts in setting up and establishing my new account with CPP.. I can envision already that my decision to switch from a local competitor to CPP was a fantastic move. The customer service you offered and expertise in the field is a testament to your dedication to the CPP brand. In addition if you could please pass along, as I would like to go on the record that your technician Steven Greenslade, who performed the installation and swap out of the tanks etc. was very courteous, knowledgeable and dedicated to not only making sure everything was checked and double checked, he made sure I had a full understanding in the use of propane and the proper safeguards to follow should I ever experience the detection of propane odors.
Again thank you for all of your assistance, and if you could also make sure that Steven is apprised of my pleasure with his work and demeanor. No doubt he is a great company representative and asset! I would also ask if you could please pass my sincere pleasure to the owner or manager as great customer service should be recognized!
By phone and in person their customer service is unbeatable ! Pair that with their low prices and you can't go wrong!!
The Best Company In Town
Many companies say they are the best , have reasonable prices and great service but Billy and CPP is the real deal. Great service, great prices and very knowledgeable staff.
Terrific customer service.
Just wanted to let you know how pleased I am for switching over to CP & P . From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks , makes me wonder why I waited so long. Terrific customer service. Thank you !
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Spoke with others about propane delivery and services and was not impressed. Called Connecticut Propane and spoke with Danny (Danielle).immediately felt a sense of warmth. Personally and physically. I believe they will be installing new propane tank and gas delivery. Very pleased and hopeful.
The Best Customer Service
Never had any better customer service from anywhere!!
Long time customer
I have been a customer of (CPP) Connecticut Propane & Petroleum for a few years now, and find they are very easy and pleasant to deal with. If I have a problem or think I have a problem they are fast to fix it. The Propane Company I had before I drop them was only interested in taking may money and you couldn’t talk to them. But sense I have been with CPP it’s completely different, I call the office and talk with the Ladies and they are always a pleasure to talk with, and fast to talk care of my problem. Not only do a get my Propane gas from them, but I have had the Clean my Furnace and Gas Fire Place. I just hand them hook up there gas to my new generic generator and they where great and the Town inspector pass everything and said great job. Also I had a problem with my furnace fan would shut off, I called the Ladies at CPP and they had a man come out and fixed the problem and he also cleaned my furnace again which had a lot of dead bees. And every one of the Servicemen that has come out has alway been so polite and take time to explain to me what they have done and what I should do. I would Recommend Connecticut Propane & Petroleum to and of my friends, which I have and they are all please. I live in a development that I would say there are close to 200 places and I would say that about 125 have switched over to CPP.
John D. Shane
Vernon, Ct. 06066.
A good all around experience.
We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected.
Really happy with the service!
Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered.
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
CURTIOUS PRO DRIVERS..GOOD PEOPLE!!
FAST ONTIME DELIVERY..ANSWERS ANY QUESTIONS YOU HAVE..THANKS GUYS AN GALS!!
Best Service & Lowest Prices
The staff is friendly and knowledgeable all i can say is they are the best, just give them a call
Honest Straight Forward Company
Thank you Connecticut propane and petroleum
Best Propane Company around!
Best Propane Company around. Great pricing, service. Call and you will not be disappointed!
These guys are easy and great to work with!
So happy with the switch!
We've been customers of CPP for a little over 2 years, having switched when our old company was bought out by a larger group, and they became unreliable. CPP Is anything but!
We had a flawless transition - CPP came on time and delivered a new tank, installed new valves and lines, at a cost exactly as shared up front.
Deliveries have also been excellent - well timed and we never run out. CPP was careful to take note of what we run off gas to appropriately estimate our usage. Calls to the office are answered promptly and the staff is personable and caring.
Two weeks ago, we had a CPP technician out to clean our gas fireplace. We knew the window during which he would come. Brian called 15 minutes before arrival and was prompt. He was extremely thorough, and pointing out things to us that we didn't know about the system and how to run it more efficiently. Last, he cleaned up and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged.
Needless to say, we're very happy customers of CPP and glad we switched.
After calling a few different propane companies, we decided to go with CPP. Their rates were upfront and costs reasonable, especially compared to some of their competition. Bill completed the final hookup of our grill and stove today and did a great job despite the weather. We will definitely be recommending CPP to our friends.
They have reasonable prices and great service!!!!
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Norwich, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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