KEEPING Southbury, CT WARM
Connecticut Propane is proud to offer propane delivery and a full range of HVAC services to the Southbury community without sacrificing the highest standards. You will enjoy working with a local Southbury Propane Company that has achieved a reputation unsurpassed in the industry.
I tell whoever I can, this is a great company!
Whenever I have dealt with this company and all the customer service people I’ve spoken to, it has always been a pleasure! My last experience with Sophia was the same.
He solved the issue and went above and beyond for us!
We recently purchased our home in Marlborough, CT and 2 weeks in on a 90 degree day or AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues and become a permanent customer. Thank you for everything!!!
By phone and in person their customer service is unbeatable ! Pair that with their low prices and you can't go wrong!!
Would recommend to all!
I've dealt with CPP since moving to my new house in January of 2017. Customer Service has always been great and the staff is very friendly.
Thanks for fitting me in!
This is an awesome company. I needed tanks installed and set up for a closing and this company worked hard to fit me in and get the job done on time. Staff was courteous, knowledgeable, and on time. It was a pleasure doing business with them.
Thanks to Cindy, and the whole CP team too.
We use propane to power our backup generator. The tank had settled a little and was leaning. Ryan and Kevin came out and promptly leveled the tank and repaired a tubing clamp that had pulled loose. Prompt, courteous, and professional... very happy.
I am thrilled with my experience with this company.
A very professional, competent technician from CT Propane repaired my gas fireplace log and instructed me how to use and manage it.
Storm Knocked Out Power
Yesterday's storm knocked out a lot of people's power in my town, today I received a call from ct propane checking up on me to see if I needed propane for my generator! Great customer service!!
So happy with the switch!
We've been customers of CPP for a little over 2 years, having switched when our old company was bought out by a larger group, and they became unreliable. CPP Is anything but!
We had a flawless transition - CPP came on time and delivered a new tank, installed new valves and lines, at a cost exactly as shared up front.
Deliveries have also been excellent - well timed and we never run out. CPP was careful to take note of what we run off gas to appropriately estimate our usage. Calls to the office are answered promptly and the staff is personable and caring.
Two weeks ago, we had a CPP technician out to clean our gas fireplace. We knew the window during which he would come. Brian called 15 minutes before arrival and was prompt. He was extremely thorough, and pointing out things to us that we didn't know about the system and how to run it more efficiently. Last, he cleaned up and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged.
Needless to say, we're very happy customers of CPP and glad we switched.
I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience.
They have reasonable prices and great service!!!!
Thank you Daniela.
I was looking for a new Propane delivery service. I talked to many Propane service Companies. I have chosen Connecticut Propane & Petroleum, because the help in providing information and accessibility of telephone contact of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision.
Awesome service! Imagine having a newly remodeled and purchased house and having your CO alarm going off. After the fire department cleared the house, we checked the furnace for who maintains it and there was nothing. We called CT Propane because they provide our gas and they were willing to send someone out, but warned us of the OT charges they'd have to charge. They sent someone out the next day and identified the problem. They knew the furnace was new and would be under warranty and recommended we contact the person who did the work. We were lucky and got his number from the real estate company and they knew him! They worked with him to get the furnace fixed and all under warranty...even their labor!
I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff.
Can't say enough good things about the CPP team and would highly recommend them to anyone
We recently used CPP to install a propane tank and gas fireplace that we bought from another distributor. We were so pleased with everyone we dealt with including Cindy and Danielle in the office and Ryan who did the installation. They were all extremely polite, professional and a pleasure to work with. We had a little issue with fireplace not working a couple weeks after the installation. CPP sent out Ryan the next morning. Turns out it was a simple issue with the batteries that came with the unit. To my surprise, CPP did not charge us for the service visit, when they certainly could have.
Sofija was so great to work with.
Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!
A good all around experience.
We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected.
An absolute pleasure to do business with!
Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!
Honest Straight Forward Company
Thank you Connecticut propane and petroleum
CURTIOUS PRO DRIVERS..GOOD PEOPLE!!
FAST ONTIME DELIVERY..ANSWERS ANY QUESTIONS YOU HAVE..THANKS GUYS AN GALS!!
Connecticut Propane is a family owned and operated, full service heating and cooling company serving Southbury, CT since our inception. With our impressive fleet and our bulk storage facility, you can feel secure that we will always keep you full and content!
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